Terms & Conditions
📜 Terms & Conditions
Welcome to PrimeCartel.co.in. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
📌 1. General
- These Terms govern your use of PrimeCartel.co.in
- By placing an order, you confirm that you are at least 18 years old or using the site under parental supervision
- We reserve the right to update or modify these Terms at any time without prior notice
🛍️ 2. Products & Services
- All products listed are subject to availability
- We strive to ensure product descriptions, images, and prices are accurate, but errors may occur
- We reserve the right to discontinue or modify products without notice
💳 3. Pricing & Payments
- All prices are listed in INR (₹) and include applicable taxes unless stated otherwise
- Payments are processed securely via trusted payment gateways such as Razorpay and Stripe
- We do not store your payment details (card information, CVV, etc.)
Payment Authorization
- By making a purchase, you authorize us to charge your selected payment method
- In case of payment failure, your order will not be processed
🚫 4. Order Acceptance & Cancellation
- We reserve the right to accept or reject any order at our sole discretion
- Orders may be cancelled due to:
- Pricing errors
- Stock unavailability
- Suspicious or fraudulent activity
If your order is cancelled after payment, a full refund will be issued.
🚚 5. Shipping & Delivery
- Orders are processed within 1–3 business days
- Delivery timelines are 5–10 business days, depending on location
- Delays may occur due to external factors beyond our control
🔁 6. Returns, Refunds & Exchanges
- Returns are accepted only for damaged or defective products
- Issues must be reported within 48 hours of delivery
- Products must be unused and in original packaging
Refunds will be processed within 5–7 business days after approval.
🔐 7. User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Provide false or misleading information
- Attempt to harm or disrupt website functionality
Violation may result in termination of access.
🧾 8. Intellectual Property
- All content on PrimeCartel.co.in (images, text, logos, design) is the property of the website owner
- Unauthorized use, copying, or reproduction is strictly prohibited
⚠️ 9. Limitation of Liability
- We are not liable for:
- Indirect or incidental damages
- Delivery delays caused by third-party logistics
- Loss due to misuse of the website
Use of the website is at your own risk.
🔒 10. Privacy
Your use of the website is also governed by our Privacy Policy.
⚖️ 11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
📞 12. Contact Information
If you have any questions regarding these Terms, you can contact us:
Phone: +91 9384634231
Email : pixelrootecom@gmail.com
✅ Compliance Notes (Important for Razorpay / Stripe)
This Terms page includes:
✔ Clear refund & cancellation policy
✔ Pricing transparency
✔ Secure payment statement
✔ No storage of card data
✔ Legal jurisdiction clause
